Returns & Refund Policy
Policies
Return & Refund Policy
Last updated: July 9, 2026
All card sales are final
Due to the nature of collectibles and the high risk of switching or tampering, we do not accept returns or offer refunds on any card purchases — raw, graded, singles, lots, or sealed product.
Exceptions — our responsibility only
We'll only consider a return or refund in the following rare cases where the issue is on our end.
Wrong item shippedWe sent you a different card than what you ordered.
Item damaged in shippingVisible damage occurred during transit — must be reported with photos within 48 hours of delivery.
Obvious error on our partA clear description mismatch that was our mistake, such as the wrong grade or player listed.
In these cases, please contact us immediately at contact@betzlegacy.com or (518) 862-1452 with your order number and clear photos. We'll work with you to resolve the issue fairly and quickly.
Important notes
- Buyers are responsible for carefully reviewing all photos, descriptions, and condition notes before purchasing.
- Once you receive and accept your order, the sale is final.
- Sealed products are non-returnable due to the potential for tampering.
- Local pickup orders are also final once you leave the store.
Thank you for understanding that these policies help us maintain fair pricing and protect the integrity of the hobby for everyone.
Questions about an order? Reach out before you buy, and we're happy to help.